Infrastructure and DeliverabilityYou probably don't ever think about things like fully redundant servers, enterprise class delivery engines and in-house deliverability expertise, right? Luckily for you, our developers can't get enough of it. All you need to know is, we've got you covered.
Deliverability is key
Sender reputation is one of the most important factors in managing an email marketing campaign. Internet service providers (ISPs) keep any eye on email senders, and if they think you're sending spam they'll label you accordingly. Once that happens, it will be hard for you to send an email that doesn’t go into your subscriber's spam filter. We work to build quality relationships with every ISP so that your sender reputation remains high.
Human Approval Process
Before they can send a single campaign, every new customer is reviewed by our team to ensure they meet our comprehensive criteria covering permission, email content, privacy and much more.
ISP feedback loop integration
Campaign Monitor is integrated into the feedback loop of ISP’s like Yahoo, Hotmail and AOL. We can detect if a subscriber marks you as spam, and remove them from your list automatically.
Email authentication
Email authentication allows our customers to prove they are who they say they are. Using technologies like Sender ID and DomainKeys you can protect your reputation and improve the chances of getting delivered.
Smart bounce and complaint handling
We automatically detect different types of bounces and react accordingly. Undeliverable addresses are removed immediately, temporary fails are given additional chances before removal.
Best practice built in
We support confirmed opt-in for all susbcriber lists, include a single-click unsubscribe link in all campaigns, and allow your subscribers to maintain their own subscription through preference centers.
Third party deliverability monitoring
We use a number of third party tools to monitor our inbox delivery to dozens of the leading ISP’s. Thiss allows us to spot potential delivery issues and react immediately. Our team monitors all major blacklists daily.
Absolute secure servers
We protect all the information you load into the belongMAIL system by storing that data within protected servers. This data includes your subscriber email addresses, email files, and stored reports. These servers are guarded by one of the most secure types of firewall to protect against hackers, viruses, and other potential threats. This system also makes certain that you can access your data at any time.
World Class Data Servers
Our US-based data center is monitored 24x7 for all aspects of operational security and performance. It is also equipped with state-of-the-art security such as biometrics and sensors for intrusion detection.
Serious about data security
All sensitive data is stored on servers behind a constantly maintained firewall. Our database servers are secured by additional access restrictions, and sensitive data is encrypted.
Smart redundancy
We have redundancy at every layer of our application to ensure a smooth recovery in the event of any type of hardware failure. All data is also securely backed up offsite for the unlikely event of a system-wide failure.
Strict privacy policy
Our strictly enforced privacy policy ensures your data is never shared with third parties and is kept safe and secure at all times. Only limited staff have access to your account in order to provide support.
